Important Notice
Preparation for delivery (quality checks, packaging, document preparation, etc.) typically takes 1 to 3 business days and is not included in the overall “shipping time.”
All packages have specific tracking information (if available).
Once your order is shipped, you will receive a notification email. You can check the status of your order by visiting our website and finding “Track Order Status” in the upper right corner of the site. You can also contact us at the email address below for individual updates.
United States, Canada, Australia, New Zealand
Delivery Time – Standard Shipping: 7 to 21 business days.
Europe
Delivery Time – Standard Shipping: 7 to 17 business days.
Asia
Delivery Time – Standard Shipping: 7 to 21 business days.
South America
Delivery Time – Premium Shipping: 11 to 28 business days.
Delivery Time – Free Shipping: 16 to 45 business days.
Please Note
In most cases, packages may arrive as quickly as within 10 days.
Expedited Shipping
If you would like expedited shipping, please contact us at the email address below.
Additional Notes
Please provide the correct shipping address. HndCraftsis not responsible for items shipped to incorrect addresses provided by the purchaser. In such cases, the purchaser will bear the additional shipping costs to resend to the correct address.
All shipping times listed on this page are estimates and may change.
Delivery times may be extended due to customs procedures, public holidays, or weather conditions.
After an order is shipped, it may take a few days for the tracking number to be activated in the carrier’s system. If information does not appear on the carrier’s website, please try again later.
If your package does not arrive within these lead times, please contact us at the email address below.
Order processing may take 1 to 2 days after the order is placed. We do not ship on weekends.
Where to Find the Tracking Number?
Once the item is shipped, an automatic notification will be sent via email from the system, providing the tracking number.
If you do not receive the tracking number or if the tracking number does not work, don’t worry! Contact us, and we will resolve it!
For more detailed information, please reach out to us at the email address below.
About the Carriers
We ship packages worldwide from our warehouse and work with major logistics providers such as DHL, FEDEX, CORREOS, and SPSR.